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Providing quality customer service is Lafayette Savings
Bank's primary goal. An important part of quality service
is the trust each customer has for the bank. To ensure that
we offer you the products and services that best fit your
needs, the bank gathers information about you. At the same
time, the bank is committed to safeguarding any information
you share with us. Information you provide us, whether through
our Internet service or at one of our branch offices, will
be held in the strictest confidence. The bank will not engage
in the sale of customer information nor will we share that
information with others, except as indicated below.
Privacy Principles
The bank is committed to the appropriate use and maintenance
of customer information. To this end, the bank:
- Will use, collect and retain customer information only
where reasonably useful to the bank's business;
- Will maintain accurate, current and complete customer
information in accordance with reason- able commercial
standards;
- Limits access to personally identifiable information
to employees with a business reason for knowing such information;
- Protects information via established security procedures;
- Trains all employees on proper identification methods
to ensure we disclose information properly;
- Performs audits to verify all procedures are properly
followed.
Information Categories
Categories of information that the bank obtains and may
disclose include:
- Application information (such as assets and income);
- Identifying information (such as name, address and social
security number);
- Transaction information (such as information about account
balance, payment history, parties to a transaction and
credit card usage);
- Information from consumer reports (such as credit- worthiness
and credit history).
Disclosure of Information to Non-affiliated Third Parties
We will disclose customer information to third parties:
- Where it is necessary for completing transactions on
an account;
- To verify the existence and condition of your account
for a third party, such as a credit bureau or merchant;
- To comply with government agency order, court orders
or other authorized legal process;
- As permitted by law;
- If you give us written permission.
Disclosure of Information to Bank Subsidiaries
The bank will not share your information with third parties
not directly related to the bank except as indicated above.
Your information may be shared with bank subsidiaries or
other affiliates to ensure you are offered a full line of
financial services through the bank. You may inform us of
your desire not to have your name and other information
shared with bank subsidiaries or affiliates by contacting
a customer service representative at any branch office,
by calling (765) 742-1064 or (800) 704-3084 or by writing
to the address below.
You must supply your name and social security number
to enable us to process your request not to have your information
shared with others. Please note that names and social security
numbers of all parties to a joint account must be listed
on the request that information not be shared. For joint
accounts, one individual may request that information about
all account owners not be shared.
Contacts for Information Inquiries and Privacy Concerns
If you need to correct any inaccurate or outdated information;
notify the bank of possible unauthorized access to, or use
of, your personal information; or if you have any questions
regarding the bank's Privacy Statement or procedures, please
contact the bank's Operations Department at (765) 742-1064
or (800) 704-3084. You may also write to our Compliance
Officer at P.O. Box 1628, Lafayette, IN 47902-1628.
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